Port your Google Voice number

  • This information simply applies to personal Google Voice accounts.
  • If you have a Google Voice for Google Workspace account managed by your piece of work or school, contact your administrator to port your number.
  • If you're a Google Workspace administrator who wants to port your organisation's phone numbers, go to Port business organisation numbers to Voice for Google Workspace.

Port your mobile number to a personal Google Voice account

Notation: You lot tin't port your mobile number to a Google Phonation account managed past your work or schoolhouse.

Important: Not all mobile numbers can exist ported into Google Vocalisation.

  • Google Voice charges a $20 USD fee to port your mobile number from another operator, such equally Verizon or AT&T, to Google Voice. To transfer a Google Fi number, read Transfer your Google Voice number to Google Fi.
  • Do not cancel your telephone plan until Google Vocalism notifies you the port is complete. To verify the port, we'll send you a text message with a lawmaking. If you prefer, we can call you with the code.
  • After the port is complete, your service provider volition cancel your phone service. If you have multiple numbers on the account, check with the service provider first to find out virtually their policies. If y'all desire to keep the plan and get a new mobile number, ostend the plan with the service provider.

Before y'all brainstorm

Find your billing account information from your current service provider, such as your account number and Pivot for number porting. Yous need this information to complete your port request.

Port your number

  1. On your computer, open up Google Voice.
    • If you haven't used Google Vox on your account earlier, ready Voice. You must pick a new number. Your ported number replaces the new number, so it won't matter what the new number is.
  2. At the acme right, click Settings and then Settings.
  3. Become to the 'Account' section.
  4. Under 'Port a number to Google Vocalisation', click Port a number.
  5. Click Get started.
  6. Enter the phone number that y'all desire to port. Google Vocalization will ship you a text message with a half-dozen-digit code. If you lot prefer, you can cull to receive the code by telephone call.
  7. Enter the lawmaking that you receive.
  8. If your number can be ported, you'll be prompted to enter your operator business relationship information. You tin can check your bill or the operator'southward website for the account information.
  9. Review the porting request. To proceed with payment through Google Pay, click Adjacent.
    • If all steps are successful, we will email you a detailed receipt.

Phone numbers can take upward to 48 hours to port. Text messages can take upwardly to three working days to transfer to your Vocalization number.

If the port gets stuck or delayed and you need help, contact Google Voice support.

Rail the porting progress

Receive calls on your phone afterward you lot've ported the number

After your number has been ported, it will automatically exist removed from your operator and your plan might be cancelled. Google Voice doesn't offer mobile service plans. You lot need to contact your operator to get a new number to continue your program active or start a new one.

To receive Google Voice calls on your phone again:

  1. Set up a new phone plan and get a new number.
  2. Add the new number from your phone service plan to your Google Voice account equally a linked number.

Any of these deportment tin crusade fees or start new contract agreements with another operator. Cheque with them commencement.

Keep your original Google Voice number

Your Google Voice account comes with an initial telephone number. Within xc days later you port your personal phone number, y'all tin can:

  • Opt to go along your original Google Voice number as a secondary number to the telephone number that yous ported in. Otherwise, the original Google Voice number is removed.
  • Receive calls and text letters on either number. After you brand your secondary number permanent, you can choose which number to make calls and send messages from.

Later you port your Google Vocalism number:

  • For xc days, incoming calls and letters to your old number are forwarded to your Google Voice account.
  • After 90 days, a listing of people who called your old Google Voice number will be emailed to you.
  1. On your reckoner, open up Google Voice.
  2. Sign in with the Google Account that you used to annals your number.
  3. At the pinnacle right, click Settings .
  4. At the left, click Calls.
  5. Under 'Outbound caller ID', choose the phone number that you want to make calls and transport messages from.

Abolish a number port

If the porting process gets stuck or delayed, you might be able to abolish the process. If yous cancel, you will get your $20 USD fee back.

  1. If there's a problem, the Google Voice team will email you lot to let you know.
  2. From the electronic mail, click Log in to Google Voice.
  3. At the top correct, click Settings and then Settings.
  4. Under the 'Account' section, click Track your progress.
  5. Select Cancel my porting asking.
    • If the request is eligible for cancellation, you will get a confirmation bulletin. To ostend your cancellation request, click Yes.
    • If it's not possible to cancel the request, a message will be shown stating so. After the number ports to Voice, yous tin can unlock and port out the number to another service provider.

If you lot take any other problems, contact Google Voice support.

Port your Google Voice number out to another operator

To port your number out of Google Voice, first you need to unlock the number. Then, allow your operator know that you want to port a number to their service. Piece of work with them until the porting process is complete.

When you lot unlock your Google Voice number, it costs $3 USD. But if your number was originally ported in from another operator, in that location'due south no charge.

  1. On your computer, open Google Voice.
  2. At the superlative right, click Settings and then Settings.
  3. Get to the 'Account' section.
  4. Under the Google Vocalisation number that you wish to port out, click Unlock.
  5. Complete the payment with your Google Business relationship.
  6. Ask your operator to port your number to their service.
  7. If successful, 'Number unlocked' will be displayed at the bottom left.

Tips

  • If your operator asks for your account number and Pivot, provide your ten-digit Google Voice phone number and the PIN that you use to access your Google Voice voicemail.
  • Some 3rd-political party services may not accept phone numbers which originated from Google Vocalism, including after they accept been ported to Google Fi. We recommend contacting any affected third-party service providers should this effect arise.

Lock your number again

If you decide non to port your Google Vocalism number, you can lock it over again.

  1. On your calculator, open Google Voice.
  2. At the superlative right, click Settings and then Settings.
  3. Nether the 'Account' section, find the Google Voice number that you lot want to relock.
  4. Click Lock and then Yes.
  5. If successful, it displays 'Number locked' at the lesser left.

You tin e'er unlock your number again for no charge.

'Can't relock your number' error

If a service provider like Verizon or AT&T has already let us know nigh the port that y'all asked for, you won't be able to relock your telephone number.

If porting your number isn't working

If you have problems porting your number to Google Voice, utilise this information to help troubleshoot your particular outcome.

'Couldn't transfer your number' fault

If your number port doesn't go through, y'all get an e-mail from Google explaining what to do.

'Operator info doesn't friction match' notification

The account information that you enter when you commencement your number port needs to exist completely accurate.

If a number port doesn't go through, it'southward oftentimes considering of incorrect account data. Your port won't work with a misspelled name, an incorrect billing address or an incorrect PIN, for example.

You take the adventure to enter your data and try again. Here are some things to cheque:

  • Make certain that there aren't any typos.
  • Business relationship numbers are hard to detect, and it's like shooting fish in a barrel to forget your Pin number. Contact your previous operator. They should be able to provide this information.
  • Endeavour inbound your account number without any dashes.
  • You unremarkably need to provide the account owner'south information. If you're on a family plan, find out who is listed as the account owner.

Data required past service providers

Verizon

  • The Verizon number that you want to port.
  • The account holder's name.
  • Your Verizon account number.
    • Usually a 10 or 14-digit number formatted equally 000000000-00000.
    • When you enter your account number, don't include the dash.

In some cases, you may:

  • Be asked for your account Pivot. This is usually a four-digit number.
  • Need a transfer Pivot. This is a six-digit number.

If you lot tin't observe this information, check a contempo billing statement or contact Verizon support.

AT&T

  • The AT&T number that you lot want to port.
  • The account holder'due south name.
  • Your AT&T wireless account number. Valid business relationship numbers are viii, 9, ten, 12 or 15 digits. The most common are 9 or 12 digits.
  • In some cases, you may be asked for your AT&T account Pin.
  • If you have a prepaid or GoPhone account, to get your wireless account number, contact AT&T support.

If you can't detect this data, cheque a recent billing argument or contact AT&T back up.

T-Mobile

  • The T-Mobile number that y'all'd like to port.
  • The business relationship holder'due south name.
  • Your T-Mobile account number.
  • A postpaid account number is usually a 9 digit number just tin can be 9, eleven, 12 or 15 digits.
  • A prepaid business relationship number is your 11-digit phone number (1+ surface area code + number).

If you have trouble finding this information, cheque a recent billing argument or contact T-Mobile back up.

Sprint

  • The Sprint number that you'd similar to port.
  • The business relationship holder's name.
  • Your Sprint account number (usually a 9-digit number).
  • Your Sprint Pivot/passcode (usually a 6- to 10-digit number).

If you have trouble finding this information, cheque a recent billing statement or contact Sprint support.

Us Cellular

Your The states Cellular account number, which is either the account number or customer ID on your neb. If y'all have trouble finding this information, contact US Cellular support.

Other operators

Republic Wireless, Cricket, Metro PCS and other operators require different information to port your number. In near cases, you can observe that information on your bill.

You lot need the:

  • Telephone number that you want to port.
  • Account owner's proper noun.
  • Account number from your current operator.
  • Account PIN or passcode. Some operators require this information to verify you ain the number. Google uses this information for the port only. Google won't store or employ this information for any other purpose.
  • The business relationship owner's business address.

Become more help

You can hash out your questions with Google Vocalism experts in the Google Vocalisation Community Aid forum.

Related topic

  • Transfer your Google Voice number to Google Fi

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